Refund and Returns Policy

At Elevate Realty Professional Solutions, we are committed to providing exceptional services and digital products to our clients. We understand that sometimes circumstances may arise that require a return or refund. Please review the following policy regarding returns and refunds for our services and digital products:

Services:

  1. Cancellation and Refunds:
    • Clients may cancel services at any time by providing written notice to Elevate Realty Professional Solutions.
    • Refunds for services will be prorated based on the amount of work completed up to the date of cancellation.
    • No refunds will be provided for services that have been fully rendered.
  2. Quality Guarantee:
    • We strive to deliver high-quality services that meet or exceed our clients’ expectations.
    • If a client is unsatisfied with the quality of our services, we will work with them to address their concerns and make any necessary adjustments to ensure satisfaction.

Digital Products:

  1. Refund Requests:
    • Refund requests for digital products must be submitted within 3 days of purchase.
    • To request a refund for a digital product, clients must provide proof of purchase and a detailed explanation of why they are requesting a refund.
  2. Eligibility for Refunds:
    • Refunds will be issued for digital products that are defective, damaged, or not as described.
    • Refunds will not be issued for digital products that have been downloaded or accessed by the client.
  3. Processing Refunds:
    • Refunds for digital products will be processed within 3 business days of approval.
    • Refunds will be issued to the original method of payment used for the purchase.

Need help?

If you have any questions or concerns about our returns and refunds policy, please contact us at hello@elevaterealtyprosolutions.com or call (312)305-9324. Our team is here to assist you and ensure your satisfaction with our services and digital products.

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